Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. Please see below for more information on our return policy.
RETURN PROCESS/Free Returns
To return an item, please email customer service at “click here to email” to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its a package, and mail your return to the following address if the package was send FEDEX we will email you the return label.
From Nature LLC Attn: Returns
2621 Kaaha st Unit 7
Honolulu, HI 96826 United States
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.
REFUNDS/ Guarantee Your Satisfaction
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least two (2) days from the receipt of your item to process your return. Refunds may take 1 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
Product Damage in Shipping
For damaged products, please contact us at the contact details below to arrange a refund or exchange.
If your product was damage in shipping. Please send photos of damage of package. Click here to email
If you have any questions concerning our return policy, please contact us at: 808-304-8842 click here to email